The Transformation of Digital Technology: Its Impact on Human Communication

Authors

Ika Rizki Yustisia, Brawijaya University; Desi Dwi Priyanti , Brawijaya University; Naqiyah Mulachelah, Brawijaya University; Azahar Kasim, Universiti Utara Malaysia; Maulina Pia Wulandari, Brawijaya University; Fitri Hariana Oktaviani, Brawijaya University; Yun Fitrahyati Laturrakhmi, Brawijaya University; Rachmat Kriyantono, Brawijaya University; Nilam Wardasari, Brawijaya University; Isma Adila, Brawijaya University; Fitria Avicenna, Brawijaya University; Reza Safitri, Brawijaya University; Fariza Yuniar Rakhmawati , Brawijaya University; Nia Ashton Destrity, Brawijaya University; Mokhtarudin Ahmad, Multimedia University , Malaysia; Azman Bidin, Universiti Malaysia Kelantan; Lisa Adhrianti, University Bengkulu; Nurzalyna Mohd Zaki, Universiti Utara Malaysia; Verdy Firmantoro, Brawijaya University; Dian Tamitiadini, Brawijaya University; Azizun Kurnia Illahi, Brawijaya University

Keywords:

Digital Technology, Digital Skills, Public Relations, Communication, Online Media Activism, Government, Strategic News, Media Activism, Education, Preliminary Research, Public Relations Practitioners, Leadership communication, Social Constructionism, Campaigns, Social Media, Urban Young Adults, Political Participation, Information, Media

Synopsis

The present state of global growth, which is now focused on the process of digitalization and the establishment of information technology networks, has emerged as a fundamental component within the realm of Public Relations professionals. The field of Public Relations has seen significant transformation via digitalization as practitioners have adapted their strategies to meet the increasing needs and expectations of stakeholders. Incorporating digital communication platforms, big data, and Artificial Intelligence (AI) has necessitated Public Relations practitioners to acquire a thorough proficiency in a new array of digital abilities. The primary objective of this preliminary research was to examine the digital skills and competencies shown by public relations practitioners in Indonesia. A quantitative research method was undertaken to investigate the implementation of Digital Public Relations in Indonesia, with surveys as the primary technique of data collecting. The study included participation from many public relations practitioners from diverse organizations as survey respondents. The study revealed that the emergence of Digital Public Relations, together with its accompanying technological advancements, has facilitated the tasks of Public Relations professionals,
hence potentially enhancing their efficiency and productivity. Furthermore, many Public Relations professionals in Indonesia have already acquired the necessary knowledge and skills in digital public relations. In addition to possessing knowledge and competencies in Digital Public Relations, it is observed that a significant number of Public Relations practitioners lack practical skills in analyzing the vast amount of data pertaining to their organizations on the internet and other social media platforms.

Chapters

References

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The Transformation of Digital Technology

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Published

1 November 2023

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